{"id":98876,"date":"2018-10-30T11:56:40","date_gmt":"2018-10-30T16:56:40","guid":{"rendered":"https:\/\/www.artofmanliness.com\/?p=98876"},"modified":"2023-07-01T20:06:01","modified_gmt":"2023-07-02T01:06:01","slug":"how-to-negotiate-the-best-deal-on-a-new-or-used-car","status":"publish","type":"post","link":"https:\/\/beta.artofmanliness.com\/featured\/how-to-negotiate-the-best-deal-on-a-new-or-used-car\/","title":{"rendered":"How to Negotiate the Best Deal on a New or Used Car"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-98914 size-full\" src=\"https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/car-dealer.jpg\" alt=\"Two vintage men buying a brand new car from a company.\" width=\"594\" height=\"475\" srcset=\"https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/car-dealer.jpg 594w, https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/car-dealer-320x256.jpg 320w, https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/car-dealer-400x320.jpg 400w\" sizes=\"auto, (max-width: 594px) 100vw, 594px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Along with a house and a college education, a car is often one of the most expensive things you\u2019ll ever purchase. Unlike with college tuition (which you can\u2019t negotiate at all), or a house (which you typically negotiate through a real estate agent), haggling over the price of a car requires in-the-moment, face-to-face interaction. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The experience can certainly be a stress- and anxiety-ridden one; most of us don\u2019t <a href=\"https:\/\/www.artofmanliness.com\/articles\/how-to-haggle-like-your-old-man\/\">practice our negotiating skills<\/a> on a regular basis, and certainly not with car salesmen, who are often really good at their job. Adding to the anxiety begotten by a lack of experience, is the fact that customers typically only possess the haziest idea of how car dealerships actually make money. This puts them at a true strategic disadvantage.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Knowledge is power, so today we\u2019ll walk you through how car dealerships turn a profit, how this understanding can help empower you in the transaction, and the key strategies for negotiating the best deal on a new or used vehicle. <\/span><\/p>\n<h3>How Car Dealerships Make Money<\/h3>\n<p><span style=\"font-weight: 400;\">A customer wants to pay as little money as possible for their new ride; a car salesman wants to make as much money as possible on the customer\u2019s purchase. To ensure you\u2019re engaging on an even playing field with the dealership, you need to know exactly how they make a profit. Armed with this knowledge, you\u2019ll know where there\u2019s more wiggle room in the negotiation and where there\u2019s not; where there\u2019s flexibility in the deal and where the salesman is going to put more pressure.&nbsp;<\/span><span style=\"font-weight: 400;\">So let\u2019s break it down. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A car dealership makes most of its money from 4 things:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Sale of new cars.<\/b><span style=\"font-weight: 400;\"> You might think dealerships make most of their money from these shiny showroom centerpieces, but you\u2019d be wrong. Dealers often sell new cars for close to their invoice price, i.e., what they paid the manufacturer for it. Their only profit then, comes from what&#8217;s called \u201cdealer holdbacks,\u201d which the manufacturer pays the dealer upon sale of a car. These holdbacks are typically 2-3% of the car\u2019s invoice or sticker price (the MSRP &#8212; Manufacturer&#8217;s Suggested Retail Price); so on a $25,000 vehicle, that\u2019s $500-$750. The manufacturer might also offer the dealer other bonuses or incentives. The dealer will only net this cash, however, if they didn\u2019t sell the car to the consumer for a similar amount of money below its invoice price. For that reason, dealerships actually often <\/span><i><span style=\"font-weight: 400;\">lose<\/span><\/i><span style=\"font-weight: 400;\"> money on the sale of new cars, hoping they\u2019ll make up for the loss in the other revenue-generating categories listed below.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Sale of used cars.<\/b><span style=\"font-weight: 400;\"> Dealerships often make more money on used cars than new, because there\u2019s a bigger differential between what they bought the car for as a trade-in (or at an auction) and what they retail it for to the consumer. There\u2019s also more wiggle room on the retail price, as the value of used cars varies by year, condition, location, etc., whereas new cars all have the same MSRP. Even though the dealer has to invest in giving a trade-in a tune-up\/clean-up, they can still make several thousand (though the profit can also be much lower), simply depending on what they paid on the trade-in and how deep of a discount they\u2019re willing to offer the customer.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Finance and Insurance.<\/b><span style=\"font-weight: 400;\"> You probably think of a dealership\u2019s finance department as kind of an afterthought, an encore to the closing of the big deal on the car itself. But in fact, dealerships make almost 37% of their gross profits from F&amp;I products &#8212; financing, warranties, etc. It\u2019s a very important source of their income.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Service and Parts. <\/b><span style=\"font-weight: 400;\">The service sector of a dealership is where it actually makes the majority of its money &#8212; about 44% of gross profits, to be exact.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In other words, car dealerships, on average, make less than 20% of their money on the actual sale of cars.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now that you know the breakdown, let\u2019s put this knowledge to use when negotiating a deal on a new or used vehicle. &nbsp;<\/span><\/p>\n<h3><span style=\"text-decoration: underline;\">How to Get the Best Deal on a New or Used Car<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Car salesmen will often try to put the price of the car itself together with the cost of financing\/warranties\/add-ons\/trade-in\/ect., so that the bundle deal obscures the price you\u2019re paying for each \u201cproduct.\u201d But you want to not only break out each cost, but intentionally negotiate all of them.<\/span><\/p>\n<h3>How to Get the Best Deal on the Price of the Car Itself<\/h3>\n<p><span style=\"font-weight: 400;\">Obviously this is the biggest nut; by successfully negotiating down the purchase price of your vehicle, you can potentially save yourself <\/span><i><span style=\"font-weight: 400;\">thousands<\/span><\/i><span style=\"font-weight: 400;\"> of dollars. <\/span><\/p>\n<p><b>Do your homework, and lots of it. <\/b><span style=\"font-weight: 400;\">Since it\u2019s such a large purchase that will impact your daily life for so many years, you owe it to yourself to do a lot of research. This article isn\u2019t about which car to buy \u2014 you need to figure that out yourself, and you should do that first. Using <a href=\"https:\/\/www.consumerreports.org\/cro\/index.htm\">Consumer Reports<\/a> (along with your budget) can help you determine which makes and models to go with, and which cars tend to be good value buys.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve figured out what you want to buy, use <a href=\"https:\/\/www.edmunds.com\/\">Edmunds<\/a> and <a href=\"https:\/\/www.kbb.com\/\">Kelley Blue Book<\/a> for pricing information. They\u2019ll give you detailed info based not only on year, make, and model, but also condition, mileage, etc. Also keep in mind your location; just like everything else, cost of living impacts car prices. Vehicles are cheaper in the Midwest than on the coasts, especially when it comes to used cars. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Walk into the dealer knowing what other people have paid for the car you want, its invoice price, its MSRP, and your \u201cwalk away price\u201d: the most you\u2019re willing to spend.<\/span><\/p>\n<p><b>Play it cool.<\/b><span style=\"font-weight: 400;\"> Even if you\u2019re taking your dream car out for a test drive, don\u2019t act all moony over it. The salesman will know he\u2019s got leverage in the deal and fan the flame of your emotions, so that you stop thinking so rationally about the purchase. Act nonchalant; point out things you don\u2019t like about the car &#8212; \u201cIt\u2019s nice, but this isn\u2019t the color or trim package I was looking for.\u201d<\/span><\/p>\n<p><b>Let the salesman make the first move.<\/b><span style=\"font-weight: 400;\"> Even with online searches and sticker prices listed on cars, those numbers are rarely ever final. They\u2019re basically a starting point, and everyone involved knows that. So a salesman will probably ask something like \u201cWhat kind of budget do you have?\u201d or \u201cWhat were you looking to spend on this vehicle?\u201d Once you throw out a number, though, you can\u2019t go any lower than that, even if a lower price may have been on the table. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">So follow Rule #1 of negotiating: make the other guy spit out the first number. If the salesman asks you to name a price first, ask in return, \u201cWell, what\u2019s the very best we can get this car for?\u201d (<a href=\"https:\/\/www.artofmanliness.com\/articles\/podcast-234-haggling-and-deal-making-advice-from-a-fbi-hostage-negotiator\/\">Bone up on your general negotiating skills by listening to Brett&#8217;s interview with former FBI negotiator Chris Voss.<\/a>)&nbsp;<\/span><\/p>\n<p><b>Know how much you can ask for off.<\/b><span style=\"font-weight: 400;\"> The big question with negotiating a car purchase is how much you can reasonably ask off the retail price. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It varies according to whether you\u2019re buying a new or used car:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>New.<\/b><span style=\"font-weight: 400;\"> As explained above, a salesman isn\u2019t busting your balls when he says he can\u2019t go too low below the MSRP of a new car; he\u2019s really not going to make much money if he does. It\u2019s reasonable to ask for 5% off the invoice price. He\u2019ll probably counter back, and you\u2019ll end up somewhere between the invoice price and the sticker price.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Used.<\/b><span style=\"font-weight: 400;\"> With used cars, there can be more wiggle room. Throw out something like 20% off. You\u2019re probably not going to get that, but it\u2019s a good place to start negotiating up from.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Be prepared to work your way through multiple offers and counteroffers, and don\u2019t be afraid of \u201coffending\u201d the salesman with your asks. Who cares? You won\u2019t even remember his name a couple years from now. You\u2019re both there to make a deal, and if you do, you\u2019ll both benefit. <\/span><\/p>\n<p><b>Shop multiple dealers. <\/b><span style=\"font-weight: 400;\">Don\u2019t be afraid to use the tactic of mentioning that you can get a better deal down the street. Just be sure you can back up that claim. Play the dealers\/lots against each other and see who wants your business more. <\/span><\/p>\n<p><b>Focus on the total cost, not the payment amount. <\/b><span style=\"font-weight: 400;\">The salesman might show you a worksheet which lists a monthly payment. By extending the length of the loan 6, 7, even 8 years out, the monthly payment can be shrunk to fit your budget, and the car can seem more affordable than it is. But a long-term loan will simply accumulate more interest over time, and end up costing you big-time money. So just focus on the actual price of the car. <\/span><\/p>\n<p><b>If you have a trade-in, don\u2019t mention it until the end. <\/b><span style=\"font-weight: 400;\">If you\u2019re trading in a vehicle, you\u2019ll want to have done your homework on that too to determine what you can expect to get for it. But you don\u2019t want to mention the fact you\u2019ll be trading in your old vehicle right off the bat. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Reason being?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You don\u2019t want the trade-in value to make it look like the new car actually costs less, which the sales guy will inevitably try to do by sneaking that in as a line item on a cost sheet. And a salesman can offer you a sweet deal on the trade-in, which can distract you from the fact he\u2019s offering a not-so-sweet deal on the new car you\u2019re looking to purchase.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the salesman asks if you\u2019ll be doing a trade-in early on, defer that discussion by saying something like \u201cYes, I have a vehicle to trade in, but I\u2019d like to nail down the price of the new car before getting into that.\u201d <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same thing goes for other rebates and offers that may be on the table &#8212; these should be treated as bonuses, on top of the \u201cnormal\u201d deal you would have negotiated on the car anyway; don\u2019t let these bonuses <\/span><i><span style=\"font-weight: 400;\">become<\/span><\/i><span style=\"font-weight: 400;\"> the discount. <\/span><\/p>\n<p><b>Know ALL the numbers, and ask about the \u201cout-the-door\u201d or \u201coff-the-lot\u201d price.<\/b><span style=\"font-weight: 400;\"> When presented with a price, be sure it\u2019s detailed and includes all the fees and extras. You want to be sure you\u2019re seeing what\u2019s called the \u201cout-the-door\u201d or \u201coff-the-lot\u201d price \u2014&nbsp;how much it\u2019s going to cost to drive the vehicle off the lot and into your garage. It\u2019s often a different number from the sticker price. <\/span><\/p>\n<p><b>Consider other negotiating fodder.<\/b><span style=\"font-weight: 400;\">&nbsp;If the price is stuck \u2014 the sales guy really can\u2019t come down any more than he already has, and it\u2019s still a bit higher than you wanted \u2014 consider negotiating other items that can help offset some of that cost. At this point you can bring up your trade-in, and try to negotiate it higher than what they first offered. You can also negotiate special features (leather seats, towing package, etc.) or a maintenance package \u2014&nbsp;have them throw in a year or two of <a href=\"https:\/\/www.artofmanliness.com\/skills\/manly-know-how\/how-to-change-your-motor-oil\/\">oil changes<\/a> (although be realistic about how willing you are to drive to the dealership maintenance shop for this, rather than your neighborhood Jiffy Lube) &#8212; or perhaps the spendy 30K, 60K, or 90K servicing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most things about the transaction are negotiable \u2014&nbsp;you just can\u2019t be afraid to ask. <\/span><\/p>\n<p><b>Don\u2019t be afraid to walk away. <\/b><span style=\"font-weight: 400;\">Always keep in mind that you are in charge of this transaction. You can\u2019t be forced into buying a car, even though it can sort of feel like that after an hour or two of negotiating. If you can\u2019t arrive at a mutually agreeable deal, walk away; the salesman may suddenly decide he can meet your price after all, or he may follow up with you later if they\u2019re having a special sale. If not, it just may not be the vehicle, or the dealership, for you.<\/span><\/p>\n<blockquote style=\"border: 0px; background-color: #ffffff;\">\n<h3 style=\"text-align: center;\">What About No-Haggle Pricing?<\/h3>\n<p><span style=\"font-weight: 400;\">Knowing how uncomfortable the negotiating process is for many consumers, a lot of dealers and speciality lots now advertise \u201cno-haggle pricing.\u201d In theory, this means the sticker price is the price you pay for the car \u2014&nbsp;no need to sweat it out with a pushy salesman. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Is it really no-haggle though? And are prices inflated for this convenience? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In general, that advertising claim does indeed bear out. They really won\u2019t negotiate on the sale price of the vehicle. If they did allow wiggle room, word would get out, and they\u2019d no longer be able to claim that they were a no-haggle lot. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Is it worth it though? That depends, of course, on the prices! Since you\u2019ve done your homework, you know how much you want to spend, and what a good deal is. If you can find a good deal at a no-haggle lot, and not have to worry about the negotiation process to boot \u2014&nbsp;great! If you can\u2019t find a good deal, head to another lot, and see if they can beat whatever the no-haggle guys are offering. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Know, too, that only the car\u2019s sticker price is non-negotiable. Loan rates, maintenance packages, trade-in value, and car upgrades <\/span><i><span style=\"font-weight: 400;\">are<\/span><\/i><span style=\"font-weight: 400;\"> still negotiable. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For some folks, taking the headache out of negotiating will be worth a small price difference. For others, who like the little bit of battle involved and want to save every penny possible, it surely won\u2019t be. Ultimately, it just comes down to the price of the car. <\/span><\/p><\/blockquote>\n<h3>How to Get the Best Deal on Financing and Add-Ons<\/h3>\n<p><span style=\"font-weight: 400;\">As mentioned, most people think that haggling over the price of the car itself is the only \u201creal\u201d part of making the deal, and that all that paperwork business you do in the back afterwards is just the anti-climatic wrap-up. Once the price of the car is settled, you can kind of relax, right?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wrong. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As explained above, car dealerships make a significant portion of their profits from financing, warranties, and other add-ons. Therefore, the dealer may actually put <\/span><i><span style=\"font-weight: 400;\">more<\/span><\/i><span style=\"font-weight: 400;\"> pressure on you to sign up for these financial products, than they did in trying to get you to buy the car. So stay alert when you step out of the shiny showroom and into the dealer\u2019s fluorescent-lit offices. <\/span><\/p>\n<p><b>If needing a loan, consider getting it from an outside provider. <\/b><span style=\"font-weight: 400;\">Just like everything else in this process, the interest rate the dealer offers you on a loan is negotiable. If you secure approval for a loan from a bank first, you can negotiate that rate as well, use it as leverage with the dealer\u2019s finance guy, and ultimately go with whichever is better. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep in mind that if a dealer knows you\u2019re not going to be financing through them, they\u2019ll be less generous when negotiating the price of the car itself. So best not to reveal this information until after you\u2019ve shaken hands on that part of the deal.<\/span><\/p>\n<p><b>Don\u2019t buy ANY add-ons.<\/b><span style=\"font-weight: 400;\"> In addition to being sold on signing up for the dealership\u2019s financing plan, you\u2019ll also get the spiel about a million different \u201ccrucial\u201d add-ons like warranties and various protections for your new car \u2014&nbsp;from undercoating that protects its underside, to seat protection which guards against spills, to free windshield replacement (which most insurances cover, sometimes even on an annual basis). <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a general rule, don\u2019t buy any of these. If anything is really important to you, it can often be found elsewhere for cheaper. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The financing person will probably make it seem like the end of the world if you don\u2019t buy these things. Remember, that\u2019s basically their entire job, and they\u2019re probably good at it. Don\u2019t take their bait. It will be awkward, but just keep saying you\u2019re not interested. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">With this part of the transaction, as with the process as whole, stand your ground, informed consumer!<\/span><\/p>\n<p><strong>Be sure to listen to our podcast on all things haggling, with a former FBI hostage negotiator:&nbsp;<\/strong><\/p>\n<p><iframe loading=\"lazy\" height=\"200px\" width=\"100%\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https:\/\/player.simplecast.com\/65bb7892-2c8b-4594-b11a-ab6f4b31cf48?dark=true\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Along with a house and a college education, a car is often one of the most expensive things you\u2019ll ever purchase. Unlike with college tuition (which you can\u2019t negotiate at all), or a house (which you typically negotiate through a real estate agent), haggling over the price of a car requires in-the-moment, face-to-face interaction. The [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":98926,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,42259],"tags":[42238],"yst_prominent_words":[],"class_list":["post-98876","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-skills","tag-cars"],"featured_image_urls":{"large":"https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/Screen-Shot-2018-10-30-at-11.04.59-AM-538x280.png","reactor-320":"https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/Screen-Shot-2018-10-30-at-11.04.59-AM-320x167.png","aesop-tiny-cover":"https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/Screen-Shot-2018-10-30-at-11.04.59-AM-400x209.png","aesop-character":"https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/Screen-Shot-2018-10-30-at-11.04.59-AM-200x200.png","aesop-collection":"https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/Screen-Shot-2018-10-30-at-11.04.59-AM-300x281.png","aesop-grid-image":"https:\/\/content.artofmanliness.com\/uploads\/2018\/10\/Screen-Shot-2018-10-30-at-11.04.59-AM-400x209.png"},"_links":{"self":[{"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/posts\/98876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/comments?post=98876"}],"version-history":[{"count":13,"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/posts\/98876\/revisions"}],"predecessor-version":[{"id":177304,"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/posts\/98876\/revisions\/177304"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/media\/98926"}],"wp:attachment":[{"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/media?parent=98876"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/categories?post=98876"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/tags?post=98876"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/beta.artofmanliness.com\/app-json\/wp\/v2\/yst_prominent_words?post=98876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}